Red Lion Inn © All rights reserved
Privacy Policy | Cookie Policy
Website by View Web Design
Monday -
Friday & Saturday -
Sunday -
Monday-
Lunch -
Dinner -
Sunday:
Traditional Roasts -
*If it is quiet we may close a little earlier
and put our feet up for a bit.
Address: Church Road, Penderyn, CF44 9JR
Telephone: 01685 811914
Email: info@redlionpenderyn.com
TERMS & CONDITIONS
Red Lion Inn Limited is a company registered in England and Wales at Times Building, South Crescent, Llandrindod Wells, Powys, LD1 5DH with registered company number 08746829 operating www.redlionpenderyn.com (the ‘website’) and The Red Lion Inn, Church Road, Penderyn, CF44 9JR.
Cwtch @ Llew Coch Ltd is a company registered in England and Wales at Times Building, South Crescent, Llandrindod Wells, Powys, LD1 5DH with registered company number 14108770 operating the ‘Accommodation’.
Red Lion Inn Limited acts wholly as an agent of Cwtch @ Llew Coch Ltd with regard to all bookings.
Conditions of Booking
These are the terms and conditions which apply when you wish to hire our Accommodation and whether you use our online reservation service or telephone booking. These terms may change from time to time so please review them each time you wish to hire our Accommodation. The terms and conditions applying shall be those in place on the date that you make your request to book.
Reservations
1.1 Please check that the details of your Reservation Request are complete and accurate before you fully submit. The Red Lion Inn will not be liable for any delay or non-
1.2 THE RED LION INN will confirm our acceptance of your Reservation Request by sending you a booking confirmation email to the email address that you provide during the reservation process. The Booking is then in force. THE RED LION INN reserves the right to refuse any Reservation Request at its discretion without reason.
1.3 You or any of your Guests must not resell or transfer your reservation (or any part of it) nor advertise, market or otherwise offer any Accommodation either on its own or as part of a combined offer. THE RED LION INN will not honour any reservations made in this way and do not accept any liability for doing so.
If you are a Tour Operator and wish to book Accommodation at THE RED LION INN you should contact THE RED LION INN team directly on 01685 811 914 or bookings@redlionpenderyn.com.
1.4 Although THE RED LION INN will try to accommodate special requests, all Accommodation is subject to availability.
1.5 Unfortunately the Accommodation is currently not suitable for Guests with disabilities.
Charges
2.1 Charges for the hire of the Accommodation and any other goods and services to be provided by THE RED LION INN shall be in accordance with a scale of charges provided by THE RED LION INN from time to time. When you make a Reservation Request you will be given a total price for the Accommodation and the Booking Dates you have requested. THE RED LION INN reserves the right to review the charges from time to time but undertakes to honour all Bookings at the charge quoted at the time of Booking.
2.2 THE RED LION INN requires full payment of the total stay at the time of making your Reservation Request. Payment may be made ONLINE by PayPal or via TELEPHONE by the following card payments: Visa, MasterCard. In the event that your Reservation Request is not confirmed to a Booking a full refund will be given.
Cancellation & Charges
3.1 In the event that you cancel a Booking, THE RED LION INN reserves the right to impose cancellation charges. Accordingly, if you cancel a Booking:
3.1.1 three (3) days or more prior to the first Booking Date of the Booking the full amount paid shall be refunded;
3.1.2 two (2) days prior to the first Booking Date of the Booking THE RED LION INN will work with you to move the Booking to an alternative date (subject to any additional charges that may apply resulting from the alternative Booking Dates chosen) or the full Booking charge shall remain payable and no amount shall be refunded;
3.1.3 less than two (2) days prior to the Booking Date no amount shall be refunded.
3.2 Cancellations or alterations should be communicated to THE RED LION INN team directly on 01685 811 914 or bookings@redlionpenderyn.com and THE RED LION INN will do our best to accommodate your requirements subject to the cancellation charges above.
3.3 THE RED LION INN does not operate or offer an insurance policy for cancellations. You may wish to take out your own insurance for such purposes.
Check In & Check Out
4.1 Check-
Check-
Departure: by 11am on the final morning of your stay
4.2 If you expect to arrive considerably later in the evening then please let the Accommodation team know in advance so THE RED LION INN knows when to expect you.
4.3 You may be asked to provide proof of identity and nationality upon check-
Number of Guests
5.1 Each Accommodation has a maximum number of permitted Guests as detailed on the website. The number of persons attending the Accommodation shall not exceed the number of Guests agreed at the time of Booking.
Use of Accommodation
6.1 You shall ensure that use of the Accommodation is conducted in an orderly fashion without causing a nuisance and in full compliance with any directions of THE RED LION INN as may be made known through instructions in the welcome book or within the Accommodation or as you may be informed by THE RED LION INN team.
6.2 All fire exits and passageways shall be kept free from obstruction at all times and no fire appliances shall be removed or tampered with in any way.
6.3 Smoking (including e-
6.4 Guests are required to take all reasonable precautions to ensure that no damage occurs to the Accommodation, its finishes, fittings, furniture and contents or any other property at THE RED LION INN and that the Accommodation is left in a clean and tidy condition at the end of the Booking. In the event of damage or the Accommodation requiring extra cleaning beyond that reasonably expected, THE RED LION INN may at its own option have such damage repaired or damaged items replaced or repaired or obtain extra cleaning services and charge you for the cost.
6.5 All linen and items within the Accommodation is provided including dressing gowns and towels, radios and coffee machines, soaps and lotions etc. Should linen, dressing gowns, lotions or any other items be removed from the Accommodations you will be liable to pay on demand the amount required to made good or remedy.
6.6 Due to the Accommodations close proximity to residents’ homes, THE RED LION INN kindly ask that noise in the evening is kept to a minimum, with no disturbance after 11pm.
Car Parking
Car parking is on a first come first served basis. Additional car parking can also be found in the village.
Please be mindful not to block any bus stop or residential driveways. Parking is at your own risk.
Dogs & Pets
8.1 Assistance dogs are permitted without charge.
8.2 Dogs, other than assistance dogs, and all other pets are not permitted in the Accommodation.
The Restaurant
9.1 The Restaurant is open Monday to Saturday inclusive for lunch (12pm-
9.3 A deposit determined by THE RED LION INN may also be required to secure the reservation. We may also request a pre order for groups of eight (8) or more.
9.4 Separate booking terms and conditions apply for The Restaurant which can be found on the website at www.redlionpenderyn.com
Your Property
10.1 THE RED LION INN cannot accept responsibility for any of your or the Guests property and shall not be liable for any loss or damage to property brought to the Accommodation or Restaurant or left behind including any car or other vehicle.
10.2 In the event that property is left behind on departure and these are recovered by the Accommodation team then THE RED LION INN can arrange for these to be returned, to a UK address only, by secure signed for post at a charge of £15.
Termination by THE RED LION INN
11.1 THE RED LION INN may at any time cancel the Booking or refuse you and your Guests the right to use the Accommodation(s) during the Booking Date(s) by giving you written notice (including email) in the event of you or any Guest failing to perform any of the obligations contained within these terms and conditions.
11.2 In the event that THE RED LION INN cancels the Booking or refuses the right to use pursuant to Condition 11.1 above, THE RED LION INN shall be under no obligation or liability whatsoever to you or any Guest, and neither you nor any Guest shall make any claim whatsoever against THE RED LION INN in relation to the Booking.
11.3 THE RED LION INN reserves the right to close the Accommodation and to cancel or interrupt any Booking without notice and without any liability legal or otherwise to you or any person affected by such a cancellation (such as any Guest) in the event of war, riot, state of emergency, act of God, fire, flood, civil commotion or where any member of the public is at risk or thought to be at risk, strike (whether official or not), accident, failure of electricity or gas or any other service to the Accommodation, however caused, or for any other reason whatsoever outside the control of THE RED LION INN whereby THE RED LION INN is unable to perform its obligations.
11.4 In the event that THE RED LION INN cancels or interrupts a Booking pursuant to clause 11.3 THE RED LION INN shall let you know as soon as possible and THE RED LION INN shall refund in full amount paid by you to THE RED LION INN. This shall be the full liability of THE RED LION INN in this circumstance. In no event shall THE RED LION INN be liable for consequential damages of any nature for any reason whatsoever, including transport costs.
11.5 For any other circumstance of termination by us THE RED LION INN shall refund you such sums as you have paid to THE RED LION INN for the Booking as our full liability and in no event shall THE RED LION INN be liable for consequential damages of any nature for any reason whatsoever, including but not limited to, transport costs.
Data Protection
THE RED LION INN process information about you that you provide when making a reservation and/or upon check in at our hotels in accordance with our privacy policy and cookie policy. By providing this information you consent (on your behalf and on behalf of each member of your group) to such processing and you warrant that all information provided by you is accurate.
Governing Law
Please note that these Terms are governed by English law. This means a Contract for a Booking through our site and any dispute or claim arising out of or in connection with it will be governed by English law.
You can bring legal proceedings in respect of the Booking in the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland. We will not file a copy of the Contract between us.
General
These terms and conditions shall be binding upon you and all Guests subject to any overriding provisions expressly agreed with THE RED LION INN team in writing.
Definitions & Interpretations
In these terms and conditions (Conditions) the following definitions shall apply:
“Accommodation” means the Rooms that THE RED LION INN may have available for hire and which You wish to hire.
“Booking” means the contract for hire of the Accommodation for the Booking Dates between You and THE RED LION INN which is formed following receipt by You of a booking confirmation email on behalf of THE RED LION INN confirming acceptance and the details of your Reservation Request.
“Booking Date(s)” means the dates that You have booked for use of the Accommodation and as confirmed in the booking confirmation email;
“Group” means three (3) or more Rooms booked within one (1) Booking; “Guests” means those people staying in the Accommodation;
“Reservation Request” means the request by You for hire of Accommodation for the Booking Dates which request may be made either through online reservations or via telephone booking;
“Room” means such room(s), that THE RED LION INN may have available for hire.
“You” means the organisation, company or individual who makes a booking for hire of any Accommodation and being the person responsible for the Guests and “your” shall be construed accordingly.